Tickets
When do the ticket sales start?
Tickets sales will start the 1st of September 2024.
How can I buy festival tickets?
You can buy tickets online in our Rausgegangen ticket store or at the box office at the respective venues. The box office opens one hour before the performance begins. For the production Nachtstück Nr. 5, tickets are only available in advance.
Is it possible to make group reservations?
For group reservations (e.g. kindergartens, school classes) of 10 people or more, please contact us directly: info@rodeofestival.de
Can I cancel or exchange my tickets after purchase?
Unfortunately, it is not possible to exchange or cancel tickets.
How do I receive my tickets after purchase?
The tickets will be sent to you directly by email after purchase. After the purchase process, you will also be taken directly to a page where you can download your ticket. If you do not receive your ticket, it may have ended up in your spam folder.
Are there special discounts for students, senior citizens, or children?
Yes, we offer discounted tickets for pupils, students, people over 65, people with disabilities, and artists. We also have minimum price tickets available for individuals facing financial difficulties and children under 12. No proof is required to access these discounts.
Are there free tickets for people on low incomes?
Yes, rodeo is a partner of KulturRaum München e.V. Munich residents with low incomes can register with KulturRaum München e.V. as a KulturGast to receive free tickets.
Which events are free entry or on a donation based?
Events, that are free of charge or pay-what-you-like are marked in our calendar. A list, that is always kept up to date can be found on this page.
Which payment methods are accepted?
In our Rausgegangen ticket store, you can pay with PayPal, credit card, Giropay, or Sofortüberweisung. At the box office, payments can be made in cash or by EC card.
Can I choose my seats for the performances?
Generally, there is free seating for all performances.
How do I report problems when buying tickets?
If you encounter any issues while purchasing tickets, please contact us at reservierung@theater-hochx.de
What do I do if a performance is sold out?
If a performance is sold out in advance, it’s worth checking at the box office. Remaining tickets may be released shortly before the performance.
Venues
What venues are there? Is there an overview?
Yes, you can find detailed information about all our venues here: Venues.
What is the best way to get to the venues?
We recommend using public transport, as parking spaces are limited at the venues. You can find an overview of the venues and additional information on accessibility here: Venues.
Is there a festival center?
Yes, Import Export serves as the festival center for the rodeo festival. It features an info point, as well as spaces to eat, drink, and relax. Opening hours will be announced in September.
Contact
How can I contact the festival?
Write us an email to info@rodeofestival.de
How can I register as a volunteer?
You want to support us at the rodeo festival? Wonderful! Contact our production office: info@rtkulturbuero.de
Who is responsible for press and media inquiries?
The contact person for the press is Luis Argauer: presse@rodeofestival.de
Accessibility
How can I get information on accessibility before the festival?
All information about accessibility at the festival can be found here.
Awareness Policy
Is there an awareness policy for the rodeo festival?
Yes, our rodeo festival is committed to creating a safer environment than what many experience in everyday society, where exclusion, violence, and lack of solidarity are common. This safer space does not come about automatically; it requires the collective effort of the festival team, visitors, and artists. We expect everyone to treat each other with respect and sensitivity, ensuring that the festival is welcoming and comfortable for everyone, regardless of gender, sexuality, skin color, religion, age, ethnicity, or ability. We have a zero-tolerance policy towards anti-Semitism, racism, sexism, ableism, queerophobia, and any other forms of discrimination or abusive behavior. All participants share a collective responsibility to uphold these principles and foster an atmosphere of solidarity.
Other
How do I find out about last-minute changes to the program?
Last-minute changes to the program can be found under “News” on the homepage or directly in the program overview.
How can I give the festival feedback on the performances?
Do you have praise, ideas or criticism? Then write to us: info@rodeofestival.de
Is there a minimum age for visitors?
Information on the minimum age – especially for our productions for young audiences – can be found in the program information. If no minimum age is explicitly stated, we recommend a visit from the age of 16